{  
  "effectiveDate": "2026-03-10",  
  "whoWeAre": {    
    "companyName": "Fluxer Platform AB",    
    "description": "Fluxer Platform AB is a Swedish limited liability company building a communication platform. A chat platform should work for the people who use it. Privacy and safety should not be traded away for growth.",    
    "registration": {      
      "registeredWith": "Swedish Companies Registration Office (Bolagsverket)",      
      "legalName": "Fluxer Platform AB",      
      "organisationNumber": "559537-3993",      
      "vatIdentificationNumber": "SE559537399301",      
      "jurisdiction": "Sweden"    
    }  
  },  
  "registeredAddress": {    
    "address": "Norra Kronans Gata 430, 136 76 Brandbergen, Stockholm County, Sweden"  
  },  
  "authorisedRepresentative": {    
    "name": "Hampus Kraft",    
    "title": "Founder and CEO",    
    "contactDetails": "For details on data protection oversight, see Section 1 of our Privacy Policy (https://fluxer.app/privacy)."  
  },  
  "howWeSustainFluxer": {    
    "introduction": "You should understand how the platform you use makes money, because a company's business model shapes whose interests it serves.",    
    "revenueModel": "Our revenue comes from optional premium subscriptions (Fluxer Plutonium). Users who want extra features can subscribe; everyone else can use Fluxer for free.",    
    "commitments": [      
      "We do not sell advertising.",      
      "We do not sell, rent, licence, or monetise user data.",      
      "We do not broker data to third parties.",      
      "We do not train AI models on user content.",      
      "We have no advertising partnerships or data broker relationships, and we do not plan to build any."    
    ],    
    "bindingCommitmentsLink": "https://fluxer.app/privacy"  
  },  
  "contactInformation": {    
    "generalSupport": {      
      "email": "support@fluxer.app",      
      "website": "https://fluxer.app/",      
      "message": "For account-related matters, please contact us from the email address associated with your Fluxer account wherever possible."    
    },    
    "specialisedContacts": [      
      {        
        "purpose": "General enquiries and account support",        
        "contact": "support@fluxer.app"      
      },      
      {        
        "purpose": "Privacy and data protection",        
        "contact": "privacy@fluxer.app"      
      },      
      {        
        "purpose": "Security vulnerabilities",        
        "contact": "See our Security Bug Bounty (https://fluxer.app/security)"      
      },      
      {        
        "purpose": "Copyright and intellectual property concerns",        
        "contact": "copyright@fluxer.app"      
      },      
      {        
        "purpose": "Trust and safety",        
        "contact": "safety@fluxer.app"      
      },      
      {        
        "purpose": "Legal requests and law enforcement",        
        "contact": "legal@fluxer.app"      
      },      
      {        
        "purpose": "Account appeals",        
        "contact": "appeals@fluxer.app"      
      },      
      {        
        "purpose": "Press and media",        
        "contact": "press@fluxer.app"      
      },      
      {        
        "purpose": "Partnership enquiries",        
        "contact": "partners@fluxer.app"      
      },      
      {        
        "purpose": "Accessibility",        
        "contact": "accessibility@fluxer.app"      
      }    
    ]  
  },  
  "euDigitalServicesAct": {    
    "authoritiesContact": {      
      "email": "legal@fluxer.app",      
      "postalAddress": "Fluxer Platform AB, Norra Kronans Gata 430, 136 76 Brandbergen, Stockholm County, Sweden"    
    },    
    "userContact": {      
      "email": "support@fluxer.app"    
    },    
    "languageOptions": "Communications may be conducted in English or Swedish."  
  },  
  "privacyAndDataProtection": {    
    "primaryContact": "Hampus Kraft",    
    "dpoAssessment": "We keep under review whether our processing activities require a Data Protection Officer (DPO) under GDPR Article 37.",    
    "privacyPolicyLink": "https://fluxer.app/privacy"  
  },  
  "legalDocuments": [    
    {      
      "title": "Privacy Policy",      
      "description": "What data we collect, how we use it, and your rights.",      
      "link": "https://fluxer.app/privacy"    
    },    
    {      
      "title": "Terms of Service",      
      "description": "The agreement between you and Fluxer.",      
      "link": "https://fluxer.app/terms"    
    },    
    {      
      "title": "Community Guidelines",      
      "description": "Standards of behaviour on Fluxer.",      
      "link": "https://fluxer.app/guidelines"    
    },    
    {      
      "title": "Security Bug Bounty",      
      "description": "How to report security issues.",      
      "link": "https://fluxer.app/security"    
    },    
    {      
      "title": "Changelog",      
      "description": "A record of changes to our policies.",      
      "link": "https://fluxer.app/changelog"    
    }  
  ],  
  "communicationSecurity": {    
    "advice": "Fluxer will never ask for your password, complete payment card details, or other sensitive security credentials via email.",    
    "phishingWarning": "Be careful about phishing attempts using similar-looking domain names or requesting sensitive information. If you receive a suspicious message claiming to be from Fluxer, do not click links or provide information."  
  },  
  "relatedPolicies": [    
    {      
      "title": "Terms of Service",      
      "description": "The agreement between you and Fluxer, written to explain your rights and responsibilities clearly.",      
      "link": "https://fluxer.app/terms"    
    },    
    {      
      "title": "Privacy Policy",      
      "description": "How Fluxer handles personal data, what we do not do with it, and the controls and rights you have.",      
      "link": "https://fluxer.app/privacy"    
    },    
    {      
      "title": "Policy Changelog",      
      "description": "A record of significant changes to our Terms of Service, Privacy Policy, and Community Guidelines.",      
      "link": "https://fluxer.app/changelog"    
    },    
    {      
      "title": "Community Guidelines",      
      "description": "Clear standards for using Fluxer, protecting others, and keeping communities safe.",      
      "link": "https://fluxer.app/guidelines"    
    }  
  ],  
  "translationContribution": {    
    "description": "All translations are currently LLM-generated with minimal human revision. We'd love to get real people to help us localize Fluxer into your language.",    
    "contactEmail": "i18n@fluxer.app"  
  }  
}